Chemical Guys

Our Story

Chemical Guys is a worldwide provider of the highest quality car care chemicals, car wash accessories, buffing pads, machines and most importantly knowledge. Chemical Guys has established a worldwide name in the car care, car wash, detailing, and car care industry. Our teams combined experience has gained us a better understanding of the industries desires and helped us tremendously in gaining a solid insight into our customers needs.

Chemical Guys was founded with a goal of providing the community, businesses, business professionals, clients, auto enthusiasts and friends with the highest quality car care products at any price. Throughout the years, we have remained dedicated to providing our patrons uniquely efficacious car care products, accessories and knowledge. Each of us at Chemical Guys is committed to serving our customers and communities alike through the highest service standards.

Chemical Guys is proud to be the leading choice worldwide for many OEMs, factories, dealerships, detailing facilities, body shops and car washes. Our global following has spread fast and each day the Chemical Guys Family grows larger in size and greater in knowledge. By combining our ever extensive ability in manufacturing, development and innovation with a passion for knowledge, our educational platform known as Smart Detailing University helps educate and advances the knowledge of car care enthusiasts, detailers and business owners worldwide.

Our Mission

A worthwhile firm must have a purpose and a passion for its existence. Not only the everyday work-a-day purpose to earn a just profit, but beyond that, to improve in some way the quality of the community to which it is committed. Each firm-as should each person-contributes to those around it; and by dint of its day-to-day efforts, the message it thereby imparts is a revelation of the quality standard at which its life's work is conducted.

Chemical Guys is a group of friends with a global scale following. Our family can be found in over 50 countries around the world. We are fueled by a passion for quality, innovation and perfection. Driven by adventure a passion for cars and a love for the road ahead. We welcome any and all who share this passion to become part of our family.

About Chemical Guys

Chemical Guys offers the largest selection of car care chemicals, body shop detailing supplies, professional accessories, buffing pad systems and machines. Our extensive manufacturing background has enabled us to become one of the leading design, development and manufacturing facilities for many OEMs and Private Labelers.

Throughout our extensive experience in the car care industry we have designed and tested many car care detailing products and accessories. We understand that no detailing brush, polishing pad, or wax applicator is the same, we know what works and what does not. You can be confident that when purchasing Chemical Guys chemicals and detailing accessories they have been put through the most rigorous tests and have exceeded in both quality and performance.

Chemical Guys takes the car care and auto detailing industry very seriously and we are proud to be the industries leading product supplier. From the everyday car enthusiast that is passionate about his/her auto to the professional detailer, OEM user and car-wash owner; Chemical Guys has a full lineup of products for everyone.

Chemical Guys has established Chemical Guys locations all over the world to better serve our customers. Our educational platform is constantly expanding from Chemical Guys Smart Detailing University to our Weekly DIY class, advanced business classes, Hands-on buffing courses, all the way to our car shows, parties and events. The Chemical Guys movement is everywhere.

Smart Detailing University & Chemical Guys detailing courses were created to offer students hands-on training in detailing while providing a system-based educational systems that help prepare individuals and business owners for successful carriers in the care care industry.

Chemical Guys Australia PL trading as 'ChemGuys'

Commenced in 2008 and imports product direct from Chemical Guys America.
Contact sales@chemguys.com.au
website is WWW.CHEMGUYS.COM.AU

Returns Policy & Back To Factory Guarantee

If a customer receives product that is faulty or damaged, the customer will inform ChemGuys by phone or email within 7 days of receiving the faulty or damaged product. The customer will be offered 2 choices, a full refund or a replacement product if available including the cost of shipping the product to the customer. If the customer does not inform ChemGuys within 7 days of receiving the product they will have been deemed to have accepted the products and cannot exercise a return. This is the back to factory guarantee offered by ChemGuys for faulty or damaged product.

If a customer receives an order and decides they no longer require the product/s they have 3 days within receiving the product that they can exercise a 'return' option. The customer must inform ChemGuys by email of the intent to return all or some of of the product contained within the order. The customer will pay for the shipping/postage required to return the product, which must be unused and in good condition. When ChemGuys receives the product which must be within 14 days of receiving the order, ChemGuys will refund the full value of the product as paid for by the customer.


Shipping Policy (Payment Options)

ChemGuys provides two payment options Credit Card (Visa/MasterCard) and Paypal. This site uses SSL Security and uses eway (Canberra based) to process and enhance security protocols.

ALL ORDERS WILL BE SENT WITHIN 2 BUSINESS DAYS OF
RECEIVING / PROCESSING PAYMENT. ALL ORDERS ARE SENT VIA AUSTRALIA POST TRACKED MAIL. IF THE ORDER
IS STOLEN AT THE FINAL DESTINATION CHEMGUYS WILL NOT BE HELD RESPONSIBLE OR IF A CUSTOMER PROVIDES
THE INCORRECT SHIPPING ADDRESS CHEMGUYS WILL NOT
BE HELD RESPONSIBLE POSTAGE &
SHIPPING IS
AUTOMATICALLY CALCULATED BASED ON WEIGHT APPROXIMATE CUBE AND POST CODE OF ORDER.